Intella X Service Documentation
  • Overview
  • Service Protocols
    • Proof of Contribution
    • Revenue Redistribution
  • Getting Started
    • Creating Your Web3 Wallet
    • Transferring Assets
    • Meta Transactions
  • Alphastarter
    • What is Alphastarter?
    • Key Features
      • For Investors
      • For Builders
    • Challenges Alphastarter Solves
    • NFT-fied Investment Certificate
    • How does Alphastarter work?
      • Funding
      • Voting
  • Token Economy
  • Grant Program
  • Roadmap
  • FAQ
    • General topics
    • Account
    • Grant program
  • Social Channels
  • Partnership
    • Mercuryo
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On this page
  • I can't connect my wallet.
  • My wallet is connected, but transactions don't appear on my wallet.
  • How do I switch between networks?
  • How do I make offers?
  • I can't find the NFT I want to list.
  • What are royalties / platform fee?
  • I got less tokens than the price I listed for.
  • My transaction failed.
  1. FAQ

NFT marketplace

I can't connect my wallet.

Try scanning the QR code after refreshing Intella X NFT Marketplace webpage and re-launching your Intella X Wallet. Also, please note that Intella X Marketplace and Launchpad only support Intella X Wallet, and connection using other Web3 wallets such as Metamask or Phantom is not supported.

My wallet is connected, but transactions don't appear on my wallet.

Try re-connecting your wallet after disconnecting your currently connected wallet. For PC, click on the human figure icon on the top right, and click disconnect. For mobile, click on the menu on the top right, and click disconnect.

Upon re-connecting, please make sure to relaunch your Intella X Wallet and refresh the webpage for before doing so.

How do I switch between networks?

Upon connecting to the Intella X Marketplace, switching network is not necessary, as it is automatically switches its network upon the transaction request.

Intella X Wallet is a multi-chain wallet that currently supports the following chains/networks.

  • Ethereum Network

  • Polygon Network (Previously Matic Network)

The wallet will support various of other networks in the future and will be announced in the appropriate media channels when other networks are supported.

How do I make offers?

Intella X Marketplace does not support any offer or bidding functions at the moment, and only listed NFTs can be purchased.

I can't find the NFT I want to list.

Intella X NFT Marketplace only supports the buying and selling of NFTs that are acquired through the Intella X platform. NFTs that you obtained from other third-party marketplaces cannot be traded on the Intella X NFT Marketplace.

Please note that you won't be able to see NFTs obtained via third-party platforms in your Intella X marketplace inventory.

What are royalties / platform fee?

Every sale made on Intella X Marketplace contains royalties and platform fees that are charged to the seller. The royalty goes to the creator of the project, whereas the platform fees goes to the platform, Intella X.

Note that the percentage of royalties may vary by projects, and the platform fee is fixed at 2%.

I got less tokens than the price I listed for.

Every sale made on Intella X Marketplace contains royalties and platform fees that are charged to the seller. The royalty goes to the creator of the project, whereas the platform fees goes to the platform, Intella X. Please note that the percentage of royalties may vary by projects, and the platform fee is fixed at 2%.

Thus, the seller receives the deducted amount of tokens. (Listed Price - Royalty - Platform Fee)

My transaction failed.

The transaction may fail due to many reasons:

  • The NFT you were trying to buy may have already been sold at the point of your TX signiture.

  • The NFT was delisted before the purchase attempt.

  • Insufficient balance or gas fee.

  • Mainnet congestion.

Have other questions? Choose the topic you need help with below:

Last updated 1 year ago

General topics

Account

Token exchange

DEX

NFT launchpad

Grant program

Intella X Adventure